Here are a few rules that are good to know when you are staying with us:

Check-in between 14:00 (2:00 pm) and 20:00 (8:00 pm) if nothing else agreed. If possible let us now approximately when you will be arriving.

Breakfast has to be ordered 2 days in advance. It is served between 8:00 and 10:00 (am), the time agreed with your hostess the day before.

If you would like to check-out before 7:00 am, payment is to be settled the evening before you leave, and the key left in the mailbox of Via Valenza 11 (the house with the blue door, across the street from Casa Sanna), when you leave.

Cancellation policy
Cancellation policies vary depending on where you booked your stay, but if you booked it directly with Casa Sanna / Casa Murgia Srls (via mail, telephone, in person or via our website or facebook page) all cancellations made more than 14 days before your stay are fully refundable. Cancellations made more than 7 days, but less than 14 days before your stay are will only be refundable at 50%. Cancellations made more than 2 days, but less than 7 days before your stay are will only be refundable at 25%. Cancellations made less than 2 days before your stay are not refundable and will be fully charged.